Meet The Team

Jessie Hazelwood, RN, BS, MHA (Founder)

Bluebird Local Nursing is owned and founded by Jessie Hazelwood, RN, BS, MHA, a compassionate healthcare leader with over twenty years of experience serving patients in the Austin area. Jessica's journey in healthcare began with a Bachelor of Science in Psychology from the University of Evansville, followed by an Associate Degree in Nursing from Austin Community College, and a Master’s in Healthcare Administration from Bellevue University.

Jessie spent seven years in the ICU at South Austin Medical Center, where she honed her skills in critical care. She then transitioned to home health, home health management, and infusion nursing. Hailing from a strong tradition in healthcare, Jessie is a third-generation nurse who shares a healthcare career with physicians, social workers, and nurses on both sides of the family.

Falling in love with Austin in 2001, Jessie “got to Texas as quick as she could” from Indiana. An accomplished triathlete, Jessie shares her passion for sports, exercise, and the outdoors with her son and partner. Enjoying all this city has to offer, you can usually find her and the family running Town Lake or swimming at Barton Springs and Quarry Lake.

Lacie Galloway RN, BSNc, Assistant Director

As a dedicated healthcare professional, Lacie brings a wealth of experience and passion to her role as a nurse. Her journey began at Trent University in Ontario, Canada, where she honed her skills and received a comprehensive education in nursing. With over a decade and a half of experience, she has proudly served as an ICU nurse, offering critical care and support to patients during some of their most challenging moments. Her time in the intensive care unit has equipped her with invaluable expertise in managing complex medical conditions and providing compassionate and expert care to those in need.

Prior to moving to Texas, Lacie worked in the remote regions of Nunavut, Canada. Her time there was spent working as an ICU nurse, Nurse Manager, and flight nurse. In this unique setting, she navigated the challenges of delivering healthcare in isolated communities, often facing harsh weather conditions and logistical hurdles.

Now residing in the vibrant city of Austin with her husband and two children, she cherishes the moments spent with her family. Outside of work, you can often find her exploring the great outdoors, indulging in her passion for hiking and swimming. She also has a deep appreciation for live music, enjoying the rich cultural scene that Austin has to offer.

Heather Nichols RN, BSN, Clinical Compliance Manager

A proud Texas native, Heather is a Registered Nurse with 17 years of diverse experience in the healthcare field. She graduated with a Bachelor of Science in Nursing (BSN) from The University of Texas at Austin. Throughout her career, Heather has gained extensive experience in critical care, preoperative surgical services, endoscopy, and outpatient surgery. She has held a variety of roles, including charge nurse, department manager, leadership committee member, pharmacy coordinator, and preceptor showcasing her leadership abilities and commitment to improving patient care.

Currently serving as the Clinical Compliance Manager for Bluebird Local, Heather is proud to be part of an exceptional team of nurses. Known for her strong communication skills, organizational expertise, compassion, and adaptability, she is dedicated to meeting the individualized needs of her patients.

Outside of her professional life, Heather is a loving wife and mother of two. She enjoys spending time with her family in their large vegetable garden, growing and harvesting food to prepare together. She also enjoys raising chickens, hiking, and exploring the beauty of National Parks. Her passion for family, nature, and healthcare continues to inspire her both at work and at home.

About Us

  • Our mission at Bluebird Local is to provide direct, high-quality care that resolves patient needs immediately while fostering meaningful nurse-patient relationships. We are dedicated to empowering caregivers, prioritizing well-being, and delivering compassionate, innovative solutions that enhance the healthcare experience for our community.

  • Our vision is twofold: to prioritize patient needs through compassionate, advocacy-driven care that solves problems and enhances well-being, and to empower nurses by providing a supportive environment where they feel rewarded for delivering exceptional care and maintain control over their professional practice.

  • Compassion
    We approach healthcare with empathy, kindness, and understanding, prioritizing the unique needs of each individual we serve.

    Advocacy
    We champion the voices of our patients and nurses, ensuring their needs are heard, respected, and addressed with unwavering dedication.

    Empowerment
    We empower our nurses with flexibility, support, and the resources needed to take ownership of their professional practice while fostering meaningful patient relationships.

    Integrity
    We uphold honesty, transparency, and accountability in all aspects of our work, building trust with our patients, caregivers, and partners.

    Excellence
    We are committed to delivering the highest quality care and service, continually striving to improve and exceed expectations in every interaction.

    Community
    We cultivate a strong sense of connection and collaboration, fostering a culture of respect, inclusion, and shared purpose among our team, patients, and partners.